Q. How much will I pay for shipping? A. Unless qualified for Free Shipping, shipping charges within the contiguous United States for UPS and FedEx Ground shipments are added to your shopping cart. A handling fee applies to a small percentage of heavy, bulky or hazardous products. Any additional charges will be indicated in the product description. Please view complete Shipping and Handling policies. Q. What carrier is used for shipping and what services are available? A. We proudly ship via UPS, FED Ex, and Common Carrier. Please view the complete Shipping policies. Q. Where will my order ship from? A. We ship items directly from our warehouse. FOB New Rochelle, New York. Q. How long will it take to receive my order? A. All orders shipped within 24 hours. Shipping generally takes 2-5 business days. Therefore, expect the order to arrive within 2-5 business days depending on geographic locations. Q. How can I get a tracking number for my order? A. A tracking number will automatically be e-mailed to the e-mail address that you entered during checkout once your order has been shipped. Please remember that most orders ship within 2 business days. In addition, if you ordered multiple items, you may receive multiple tracking numbers. If you did not receive a tracking number and you placed your order more than 72 hours ago, please contact Customer Service @ info@1sourcecleaning.net. Q. Do you ship to home addresses? A. Yes, we gladly ship to home addresses and there is no extra charge to do so. Q. Do you only sell to businesses? A. No, we offer the same great industrial, competitively priced products to businesses, governments and consumers. Q. How do I contact you if I have a question or need further assistance? A. We offer several convenient contact methods. We recommend contacting us at 845-535-3057. It is the quickest and most effective way for us to assist you. You also can email us at info@!Sourcecleaning.net Q. Can I place my order via telephone or fax? A. Certainly. You may call us 845-535-3057 or fax your order to 845-535-3060. Q. Can I return an item? A. We do accept returns on most products. Please see our complete return policy. Q. Can you special order a product for me? A. We are typically able to special order products for customers. Please contact Customer Service for further details. Q. What is your back order policy? A. We rarely experience back orders. However, from time to time they may occur and you will be notified within 24 hours of placing order. Please see our complete back order policy.

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